Product Spotlight - Netflix vs. Local Video Store

Comparison Chart: Netflix vs. Local Video Store

Netflix Local Video Store
Program Select titles online - add to your Netflix Queue;
Mailed directly to your home;
Keep each titles as long as you want;
No late fees;
Prepaid mailer for return;
Email notifications of shipments
Visit local video store: location may or may not be convenient;
Movie selection will vary by store and particular location
Price $17.99/month for 3 titles out at a time;
$14.99/month for 2 titles out at a time;
$11.99/month for 2 titles out at a time- limited to 4 DVDs per month;
$9.99/month for 1 title out at a time;
Larger Plans:
$23.99/month for 4 titles out at a time;
$29.99/month for 5 titles out at a time;
$35.99/month for 6 titles out at a time;
$41.99/month for 7 titles out at a time;
$47.99/month for 8 titles out at a time;
no late fees or shipping charges
$2.95 to $3.95 per title for 3-5 days and may be more if you have to pay late fees
Payment Method Credit Card/Debit Card Cash or Credit Card, with credit card on file for security
Delivery 3-5 days in US mail Immediate pickup if title is available
Selection Over 65,000 titles May have up to 1,000 titles on hand, depending on the store and location
Movie Previews Previews Available on-line for many titles Not Available
Movie Information Detailed title information available on site, including reviews by staff and customers;
You can also write your own review and have it posted;
Links to Official Movie Sites when available;
Listing of all major awards for each title, more than what is typically provided on the DVD box
Information usually limited to what is printed on the DVD box
Free Trial 14-day Free Trial Not typically available
Movie Recommendations Movie recommendations based on movie ratings and rental history;
recommendations by Roger Ebert and numerous publications available on-line
Not usually available, however some video store staff members can be helpful if they have similar tastes in films.
Customer Service Extensive customer support information available on-site;
Personal customer service is also available via email and telephone
In store customer service varies by location
Reserve Future Releases Can reserve most current theatrical releases to be delivered when available in the DVD format Not usually available
Purchase DVDs Many titles are available for purchase at a discount Sometimes used titles are available for sale
Gift Certificates Available online for easy gift giving Sometimes available
Rental History Detailed account and rental history information provided Not typically available